Getting products from A to B is a core aspect of running a retail business. There are a variety of shipping options that you will need to sift through. Understanding these options and how they compare will simplify the choice, of course, but it does require considerable thought.
Two of the main terms you will hear when making this choice are “courier” and “carrier.” While these are often used interchangeably, they do have their own meanings. It is important that you understand the difference between courier and carrier to ensure your items are shipped correctly.
In this post, you will learn three of the main considerations to keep in mind when deciding between a carrier and a courier.
The Size of Your Shipment
The size and weight of your shipment is often the first thing to think about. Couriers are typically better suited for documents, lightweight parcels, or smaller parcels. These individuals are ideal for single orders or items that could be easily handled by one person.
On the other hand, carriers are designs to move heavier or larger shipments. If you are shipping bulk orders, oversized items, or pallets, then a carrier is the better choice. Carriers have the equipment and vehicles needed to transport freight efficiently and safely.
Of course, if your business regularly ships both small and large orders, then you might find value in using both services, depending on the shipment.
The Distance It Will Cover
Another important factor to consider is distance. Couriers mainly operate locally or regionally, which makes them the preferred choice for short-distance deliveries. Most couriers will specialize in same-city or same-day deliveries, and this is incredibly beneficial for local customers.
Carriers usually handle long-distance or interstate shipping. This service often has an established network that allows them to move goods across the country. It could even ship internationally. If your shipment does need to travel far, a carrier might provide better pricing and more reliable tracking.
The Speed You Need
Speed might be a decision factor for many businesses, too. Couriers are well-known for fast and flexible delivery options. If you require urgent delivery, same-day service, or a specific delivery slot, a courier will be your best option. These needs are nothing new; in fact, most customers now expect fast, same- or next-day delivery.
For example, if you look across the pond to the United Kingdom, it has been found that 78% of customers expect same-day and next-day priority deliveries. This is according to research conducted by CommerceHub.
Usually, carriers will have set schedules to work on. They might not offer the same level of flexibility or speed, though. However, they are believed to be dependable for planned shipments that are not time-sensitive.
To conclude, choosing between a courier and a carrier will depend on your needs. This will include your shipment size, delivery distance, and required speed, as outlined in this post. If you weigh these considerations carefully, then you will be able to select the service that best supports your business. You will also keep your customers happy.
